Vacancy Detail

Front of House / Member Associate

Job Title: Front of House / Member Associate
Location: Belfast City Centre
Salary: £30,000 – £35,000 (depending on experience)
Hours: Monday – Friday, 9:00am – 5:00pm

About the Role
We are delighted to be partnering with a dynamic and growing serviced workplace provider in the heart of Belfast City Centre to recruit a Front of House / Member Associate.

This is a varied, hands-on position that blends front-of-house excellence with operational support and community engagement. You will play a key role in creating a welcoming, professional, and fully functional workspace, ensuring an exceptional experience for all members.

Key Responsibilities

• Deliver a warm, professional front-of-house service, acting as the first point of contact for members and visitors
• Build strong relationships with members, understanding their needs and ensuring a high level of satisfaction
• Manage day-to-day member queries, resolving issues promptly and efficiently
• Support the smooth running of workspace operations, ensuring all facilities are maintained to a high standard
• Assist with workspace systems and technology, helping members to work effectively with minimal disruption
• Monitor and maintain meeting rooms, communal areas, and overall workspace presentation
• Work collaboratively with internal teams to ensure seamless service delivery
• Contribute to a positive, engaging community environment within the workspace

About You

• Previous experience in a similar Front of House, Hospitality, or Customer-Facing role
• Experience working in a fast-paced environment with the ability to multitask effectively
• Strong communication and interpersonal skills
• Proactive, solutions-focused approach with excellent problem-solving ability
• Highly organised with strong attention to detail
• Confident supporting basic workplace systems and technology
• A genuine passion for delivering outstanding customer service

What’s on Offer

• Competitive salary of £30,000 – £35,000
• Monday to Friday working hours 
• Opportunity to work in a vibrant, modern workspace environment

Location: Belfast | Salary: £30000 - £35000 per year | Job type: Permanent | Posted: 22/04/2026