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I.T & Application Support Engineer

I.T & Application Support Engineer

East Belfast
£28,000 – £32,000 (DOE)
Monday – Friday | 9.00am – 5.30pm – Office Based
Office Based

We are recruiting for an I.T & Application Support Engineer to join a growing Consultancy based in East Belfast. This is a hands-on role suited to someone who enjoys problem-solving, learning systems in depth, and helping colleagues work efficiently without disruption.

The Role

You will provide day-to-day IT support across the business, supporting both general IT systems and core insurance applications including MPACS, MPORT and Smart Surv.

Key Responsibilities:

  • Providing day-to-day IT support via tickets, email and phone
  • Troubleshooting hardware, software and connectivity issues
  • Supporting Microsoft 365 (Outlook, Teams, SharePoint and OneDrive)
  • Managing user accounts, access, licences, password resets and MFA
  • Setting up laptops and equipment for new starters and role changes
  • Supporting and troubleshooting MPACS, MPORT and Smart Surv applications

The Person

  • Minimum 2 years’ experience in a 1st Line IT or Application Support role
  • Comfortable supporting Microsoft 365 in a business environment
  • Logical and methodical approach to troubleshooting
  • Strong communication skills with the ability to explain technical issues clearly

What’s on Offer

  • Salary £28,000 – £32,000 depending on experience
  • 34 days annual leave (including statutory days)
  • Private healthcare
  • Pension – 5% employee contribution / 3% employer contribution
  • Stable, supportive working environment


Location: Belfast | Salary: £28000 - £32000 per year | Job type: Permanent | Posted: 24/03/2026

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