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Assistant Client Relationship Manager

Assistant Client Relationship Manager

Location: Belfast
Salary: £26k – £28k per annum
The Role:

As an Assistant Client Relationship Manager, you will play a key role in the proactive management of a property portfolio. You’ll be responsible for delivering exceptional client service, overseeing day-to-day operations, and ensuring financial and administrative excellence.

 This role offers an exciting opportunity for professional growth through a comprehensive 12-month training program.

✅ Key Responsibilities:

  • Portfolio Management: Oversee the day-to-day management of a property portfolio, ensuring client needs are met and exceeded.
  • Customer Service: Provide clear, concise, and accurate communication to clients, maintaining a customer-focused approach.
  • Client Engagement:
    • Proactively meet with new proprietors to introduce yourself as their key point of contact.
    • Clarify the services provided and set clear expectations.
  • Budget & Financial Management:
    • Formulate and manage budgets for each development.
    • Ensure timely billing, cash flow, and financial accuracy.
  • Communication & Correspondence:
    • Manage telephone calls, emails, and written communication promptly and professionally.
    • Attend AGMs and development meetings as required.
  • Compliance & Record Management:
    • Ensure compliance with HSE regulations and legal governance.
    • Maintain accurate records of inspections, meetings, and property updates.
  • Contractor & Third-Party Liaison:
    • Raise job orders, negotiate rates, and monitor contractor performance.
    • Ensure contractors adhere to business standards and specifications.
  • Site Inspections:
    • Conduct regular site inspections and upload detailed reports.
    • Maintain accurate and up-to-date records.

 The Ideal Candidate:

  • A proactive and customer-centric professional with strong communication skills.
  • Organised and detail-oriented with financial acumen.
  • Ability to manage multiple priorities effectively.
  • Strong IT skills with experience in managing business systems.
  • Excellent problem-solving abilities and a team player.

What’s on Offer:

  • Comprehensive 12-month training program to support your growth and development.
  • Opportunity to work in a dynamic and collaborative environment.


Location: Belfast | Salary: 26000 - 28000 per year | Job type: Permanent | Posted: 16/04/2025

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